Amherst, Massachusetts
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Value for money

Showed up to look at a vehicle that was advertised as an automatic. Kurt had urged me to put down a refundable deposit of $1000.

When I arrived the car was a stick shift which I cannot drive. Not only did Kurt attempt to sell me the vehicle knowing this but three months later I have not received my deposit. I have twenty emails from Kurt lecturing me that he does not want to steal my money yet I still do not have my deposit. First he told me his credit card wasn't issuing the refund so he would send me a check.

He then insisted twice that it was sent. He is a lie and it is disgusting that he is still running a business.

Product or Service Mentioned: New England Auto Network Owner.

Reason of review: Problems with payment.

Monetary Loss: $1000.

Preferred solution: Full refund.

New England Auto Network Cons: Being lied to, Having my money kept despite multiple promises, Unprofessional and sexist attitude of owner, Not following through promises.

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